About Our People

Mark Friemel


Mark began his career at Electronic Data Systems as a systems engineer. During that time, Mark was a member of the software development team designing and developing software solutions for the savings and loan industry. During his tenure at EDS, Mark also conducted software development training classes for recently hired systems engineers.

In the late 1980's, Mark joined the Chicago office of Ernst &Young as a software developer and business consultant in the consumer products practice area. His clients included Chiquita Brands in Cincinnati, OH; Kimberly Clark in Neenah, WI; American Hospital Association in Chicago, IL; and Wal-Mart in Bentonville, AR. During his career at Ernst & Young, Mark was promoted to manager and then to senior manager of the firm.

In 1992, Mark moved to Bettendorf, IA, bringing his software development skills and consulting expertise to Tech Systems, Inc. Mark spearheaded the software design efforts, and developed new testing and implementation strategies for Tech's clients. Over his career, Mark has managed all areas of the business, including customer support services, consulting, training services, software development, and company management.

In 1993, Mark became a partner in the business and later became CEO of the company. He has assembled a strong team of leaders and credits them with the continued success of Tech Systems' products and world class service. Under Mark's guidance, Tech Systems has repeatedly been recognized as the "best software for the dollar" by distribution industry experts. Support and service after the sale are Tech Systems' trademarks, and Mark 's cornerstone for success.

Mark earned his degree in Management Information Systems with a minor in Accounting from the University of Wisconsin-Eau Claire.

Michelle DeCap

Vice President - Development

Michelle has spent the last 20 years with Tech Systems, Inc. in a variety of positions. She has led each of Tech's major business functions during her career. Michelle has spent many years working with Tech's clients in on-site support, education, software installation and operational consulting. She has a keen business eye for identifying the most cost effective approach to solving business and technical issues.

Michelle's role in product development was paramount to the creation of Tech's new suite of integraSoft™ products. Choosing Micro Focus and their Service Oriented Architecture enabled Michelle and her team of talented developers to bring Tech's web-based products to market. Her exhaustive search for an architecture that provided for a creative, yet functional, design is being recognized by Tech's current clients.

Michelle's in-depth knowledge of technology and the distribution industry has served her well in her many roles. She has taken the lead role in many of Tech's largest customer projects. Her dedication to excellence is unsurpassed in the industry. Michelle has degrees in Accounting, Computer Science, and Inventory and Business Management.

You can reach Michelle by email at michelled@techsystems.biz.

Doyle Dreiling

Vice President - Technical Services

Doyle began his career at Burroughs/Unisys and spent 10 years there helping clients with custom programming and hardware issues. He led various Marketing Support and Technical Training teams during that time.

Doyle has been part of the Tech Systems' team for over 22 years. He joined Tech Systems in the Kansas City office where he is responsible for supporting Tech customers' technical needs. Doyle's technical understanding of the operating systems and networking tools available on the market provides Tech's customers with a valuable resource.

Doyle pursued his Masters in Computer Science at University of Missouri at Kansas City and became an expert in telecommunications and networking. His success in the program led to his appointment as an instructor in various undergraduate classes relating to technology and networks. His thesis was on the successful implementation of networking services. He continues to teach classes at DeVry University in Kansas City in the evenings.

You can reach Doyle by email at doyled@techsystems.biz.

Nate Paulson

Vice President - Support Services

Nate has been a member of the Tech Systems team for over 14 years.

Nate and his team of professionals are an integral part of every installation at Tech Systems. From the moment a contract is signed, Nate and his team work closely with the customer to evaluate every aspect of their business. From process improvement to system requirements, Nate's team works to ensure the best installation possible.

Nate has many years of experience working with the support team, installation team and design team. He has been exposed to customers in numerous vertical markets. Nate's goal is to help every customer become successful in implementing solutions and increasing their bottom line results. He is very detail oriented and makes sure every aspect of the customer's business needs is addressed in a professional and timely manner.

Nate received degrees in Finance and Computer Science from the University of Iowa.

You can reach Nate by email at natep@techsystems.biz.